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The Mediachase IBN Collaboration Server (IBN-CS) Software is an industry proven intranet and extranet collaboration portal designed to improve overall communication, collaboration, and information sharing between your employees, external teams and other organizations outside your organization. The Mediachase IBN-CS software provides comprehensive out-of-the-box capabilities that can bring immediate business value to your organization and allow you to grow and adapt as needed.
The IBN-CS software functions as a day to day, minute by minute infrastructure that constantly generates business value while enabling strong communication, coordination, and information sharing across key business relationships & initiatives.
• Powerful Web User Experience allows employees, partners, and customers to access information fast and easy.
• Full Featured Project and Portfolio Management makes it easy to manage groups or individual projects..
• Team Calendaring and Time Management allow users to create, share, and manage their calendars and timesheets while also providing easy to use reports and views.
• Help Desk & Issues Management allows for issues to be directed to the proper people, allowing for efficient and managed resolution as well as custom reports and views.
• Document Management, File Tracking and Versioning enables users access to the information and files they need whenever and wherever they need it.
• Inbound E-mail Routing Redirects Sales, Customer Service or Support e-mails away from individuals’ inboxes and creates a manageable and traceable issue resolution path.
• Secure Instant Messaging, Conferencing, and Screen Capture through an client side application enables instant communication and file sharing all while saving message and transfer history.
• MS Office Integration enables seamless use with existing applications and allows for fast import and export capabilities.
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• Enhance your business processes with collaboration technologythat allows you to make all that you offer available to anyone, anytime, and anywhere.
• Improve productivity and stimulate growth through collaboration by allowing your employees to expedite project completion, access company information, and create and review documents, reports, and issues. Employees have greater input and control through customizable roles and responsibilities.
• Strengthen your business partner relationships regardless of geography. Your partners, employees, and clients can collaborate through an integrated portal and online workspace.
• Get closer to your customer by allowing greater access and control to your customers anytime and anywhere. In turn, you can learn more about the preferences and habits of the customers you serve.
• Lower ownership costs with powerful integration. Mediachase solutions fit seamlessly with your Microsoft Dynamics systems and implementations allowing for fast and powerful integration and customization. Existing technologies, investments, and infrastructure can be leveraged to create a unified, powerful solution.
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